Integrated company policy: responsibility and sustainability

Applying these reference standards involves:

• Identifying the context in which the organisation operates and determining the relevant interested parties and their needs and expectations;
• clearly defining roles and responsibilities so that the Integrated Quality, Environment and Safety Management System covers the entire organisation, from the employer to every worker, each according to their duties and skills;
• treating the Quality, Environment and Safety Management System and its results as an integral part of business management;
• providing the necessary personnel and equipment;
• ensuring workers are made aware and trained to perform their duties and take responsibility for all aspects of the Management System;
• committing to periodically reviewing the Company Policy and the Management System in place;
• applying risk-based thinking to process management;
• committing to providing safe and healthy working conditions to prevent work-related injuries and illnesses, appropriate to the organisation’s purpose, size and context, and to the nature of its occupational health and safety risks and opportunities;
• committing to defining and communicating the Company’s Quality, Environment and Safety objectives and related implementation programmes;
• integrating performance and environmental factors into strategic decision-making;
• monitoring all processes, particularly production, identifying and recording every problem using data and facts, and managing deviations from standards through appropriate corrective actions whose implementation is verified;
• taking corrective action based not only on analysing complaints from interested parties and audit findings, but also on reviewing overall performance trends to anticipate deviations from product, process and system standards;
• continually adapting the system as needs evolve and ensuring all personnel involved comply with requirements;
• continually involving and consulting personnel, including their safety representatives, recognising that Quality, environmental impact and safety are everyone’s concern and require participation in identifying problems and proposing solutions according to each person’s duties and skills, with the aim of continuously improving products, processes, services, working conditions, the environment, health and workplace safety;
• carefully assessing and engaging our suppliers, promoting and implementing mutually beneficial processes and procedures that meet standards for improvement across Quality, Environment and Safety;
• committing to consulting and involving workers and, where appointed, workers’ representatives;
• embedding every improvement adopted and checking customer satisfaction, whether internal or external;
• committing to meeting applicable legal and other requirements relating to workers’ health and safety and the environment;
• committing to handling and storing waste on suitable surfaces and periodically checking the condition of floors to prevent contamination of the soil and subsoil;
• optimising processes, regularly checking installed safety equipment and training employees to manage emergencies;
• committing to continuously improving performance by progressively adopting the best available technologies and management practices for controlling our environmental aspects;
• measuring every business process using appropriate performance indicators;
• addressing the needs of interested parties from the initial service request through to delivery, using a system to monitor and evaluate feedback;
• continually innovating our know-how and standardising the methods and experience gained;
• systematically verifying compliance with contractual terms, mandatory requirements and defined financial objectives;
• conducting extensive benchmarking, comparing the quality of our services with those provided by national market leaders and with the quality perceived by their customers and interested parties;
• identifying, assessing and managing risks and opportunities related to the direct and indirect environmental aspects applicable to our business activities;
• working within our local context to identify and mitigate risks related to our activities;

In line with the above, the objectives of Ecocentro Demolizioni Srl are:

Implementing this Policy is a daily commitment shared by all staff at every level of the company. The Company provides the necessary resources, and the Policy is reviewed periodically by Management and the Integrated Management System Manager. It is transparently open to review by customers and interested parties and is audited by an independent certification body. All staff, customers, the market and, more generally, all parties interested in the activities, products and services of Ecocentro Demolizioni Srl have access to information about these commitments and, where appropriate, the opportunity to visit the company.